Privacy Policy
At GoldCoast Kieferorthopädie, we are committed to protecting your personal data and privacy in accordance with the Swiss Federal Act on Data Protection (nFADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. Data Controller
GoldCoast Kieferorthopädie
Fähnlibrunnenstrasse 3, 8700 Küsnacht, Switzerland
Legal representative: Odyssia Houstis & Anna Zimmermann
2. What Data We Collect
- Basic contact information (name, email, phone number)
- Appointment details
- Communication via forms or email
- Technical data (IP address, browser, cookies)
We do not collect any medical data via the website.
3. Purpose of Data Collection
- To handle appointment requests
- To respond to your inquiries
- To improve the functionality of our website (analytics)
- To comply with legal obligations
4. Data Retention
We retain your data only as long as necessary for the purposes outlined above or as required by law.
5. Data Sharing
We do not sell or share your personal data with third parties unless:
- Required by law
- Necessary for service delivery (e.g., email, web hosting, booking providers)
- You have given explicit consent
6. Third-Party Tools
- Web hosting: GoDaddy
- Booking system: ErgoDent (Switzerland)
- Cookie management: Cookiebot
- Analytics: Google Analytics (with anonymization)
7. Booking & Data Handling via ErgoDent
Appointment bookings on our website are managed via an embedded third-party system provided by ErgoDent. This solution is hosted and maintained by ErgoDent and operates in compliance with Swiss and EU data protection standards. When you submit an appointment request, your data is transmitted directly to ErgoDent and not stored on our website servers.
ErgoDent ensures secure transmission and encrypted storage of your booking information. Please consult ErgoDent's privacy policy for more information on how they handle your data.
8. Security Measures
- HTTPS encryption on all pages
- Data minimization in forms
- Regular updates and security checks
9. Your Rights
- Right to access, correct or delete your data
- Right to object to processing
- Right to withdraw consent
To exercise your rights, contact us at: hello@goldcoastkieferortho.com
10. Cookies
We use cookies to improve your browsing experience. You can customize your cookie preferences at any time via the banner or browser settings.
11. Changes to This Policy
We may update this privacy policy from time to time. Last updated: july 2025
For questions about your data or privacy rights, please contact us directly at: hello@goldcoastkieferortho.com